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Upper East Texas News

Saturday, September 21, 2024

CITY OF LONGVIEW TX: Information Services Department Receives Statewide Awards

Award

City of Longview Tx issued the following announcement.

The City of Longview Information Services Department and the City of Kilgore earned the 2020 Best of Texas award for Best IT Collaboration presented by Government Technology magazine as part of the annual Texas Digital Government Summit.

“Our staff has worked tirelessly for the last eight years to bring new technology - both IT & GIS - to the City of Kilgore,” Director of Information Services Justin Cure said. “I am proud to say that today their systems rival those of most large cities.”

The Best of Texas Awards program recognizes public-sector professionals and local government organizations for their dedication and contributions to advancing information technology in Texas. Winners are selected based on a number of criteria, including collaboration among agencies, innovative use of technology, economic benefits and improving public services and business processes.

The collaboration between the cities began Oct. 1, 2012, after the City of Kilgore approached the City of Longview with an opportunity to form a partnership between the two municipalities. Kilgore would gain the knowledge and expertise of an entire IT division that was already familiar with a City’s functions and needs. Longview would gain funding to add much-needed staff to assist with projects and administration.  

Upon agreement of the partnership, Longview started providing support for all of Kilgore’s desktops, software, servers, and IT related projects. Kilgore was able to take advantage of purchasing agreements that were already in place with Longview and save money immediately. The cost of desktops alone dropped by over 400%. In addition, Longview added Kilgore to its existing IT work order system. Longview redesigned Kilgore’s existing network to increase security policies, and began providing project management for all IT related projects.

In October 2019, the City of Longview invested in information services by making it the city’s ninth full, director-led department. The department also provides GIS support for the City of Henderson. 

Original source can be found here.

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